Things You Should Know

Things You Should Know

All tumblers and mugs are designed by me.

Custom and personalized orders.

I am happy to work with you on personalizing an item for you! Please send me a message and we can work together to create what you have in mind!


Do you provide refunds or cancellations?

Unfortunately, once an order is placed, it cannot be cancelled nor returned. Please make note of the shipping times for each product as they vary with each product. Shipping times are longer than usual due to UPS and USPS being understaffed and overwhelmed. We will not provide refunds due to shipping delays. Once it is scanned at the post office, SJ Farm Creations is no longer responsible for the timeliness of the delivery. Please be patient with USPS and UPS.


IMPORTANT SUBLIMATION TUMBLER INFO:

The Sublimation Customizable stainless-steel tumblers will never crack or peel. The designs are printed directly on the cup so no need to worry about glitter or decals falling off. These are HOT AND COLD compatible. This will keep your coldest beverages chill or your steaming beverages hot!

* Tumblers comes with a closable lid and reusable plastic/metal straw.

*Tumblers are usually ready to ship in 24-48 hours.

*These are NOT microwave safe and although it is dishwasher safe it is not recommended as to preserve the life of the design and the tumbler.

**Please Note: COLORS MAY APPEAR SLIGHTLY DIFFERENT DEPENDING ON YOUR COMPUTER SCREEN DISPLAY AND ALL ITEMS ARE HANDMADE so slight imperfections are possible.


IMPORTANT SUBLIMATION CERAMIC MUG INFO:

The sublimation ceramic coffee mugs are microwave safe and dishwasher safe, although not recommended for dishwasher in order to preserve the life of the image if put in the dishwasher repeatedly.

**Please Note: COLORS MAY APPEAR SLIGHTLY DIFFERENT DEPENDING ON YOUR COMPUTER SCREEN DISPLAY AND ALL ITEMS ARE HANDMADE so slight imperfections are possible.

Want to Talk?

It's good to see you around! If you have any questions, doubts, or just want to leave feedback, this is the right place! I'll be happy to talk to you!